Eagle Butchers Blocks are dedicated to quality and your total satisfaction. Please read the folowing before you make a purchase.
How to order a butchers block
Please read this page, decide what size of block you require, which accessories (drawers, handles etc) you would like and then contact me with your requirements.
Once we have agreed what you want you will be given a price, if this is satisfactory full payment can be made.
N.B. Due to the fact that I try to use local sustainable timber the shapes of the internal blocks may vary, eg. square or rectangular. To make a specific sized block may require a row of internal blocks to be of a different size to the others.
Completion time & delivery
Whilst I will endevour to complete your block within the time specified there may, through unforeseen circumstances occasionally be delays of which you will be notified.
I will normally agree a time period with you that reflects how many other orders I have to complete. Normal lead time is approximately 28 days.
Delivery normally takes 2-5 days in Mainland England&Wales.
Please be aware any delays or damage as a result of the courier company will be a matter to be taken up with them. I will contact them on behalf of the client.
Returns & guarantee
If there is damage in transit to the block or you are unhappy with any aspects of the build please notify me within 7 days after receipt.
I will either repair, replace or issue a claim against the couriers depending on the problem.
Please note return carriage is non-refundable if damage is sustained any other way other than transit.
Sorry but I cannot refund if the order is cancelled beyond 7 days of payment being recieved.
All prices quoted to you will include VAT and are final.
A printed receipt will be issued to you upon payment.
We meet our obligations under the consumer protection laws currently in force including:
- the Sales of Goods ACt 1979
- the Supply of Goods and Services Act 1982
- the Consumer Credit Act 1974
- the Trade Descriptions Act 1968
- the Unfair Contract Terms Act 1977 and the 1994 Regulations
- the Consumer Protection Act 1987
Your statutory rights are not affected by any of the above